Return & Refund Policy

 

Return Window: 3 days from delivery

 

Non-Returnable Items: All edible items and food products due to health and safety reasons.

 

 

Return Process

 

1. Contact customer service at +91-9613333222 within the return window.
   
2. Obtain return approval from our team.
   
3. Use a trackable shipping service, so the can share us the tracking details and consider purchasing shipping insurance.
   
4. Customer is responsible for return shipping costs.

 

 

Refunds

 

1. Refund processing upon receipt and inspection of returned item.
   
2. Refund credited to original payment method and may take 7 business days of processing time.
   
3. Shipping charges are non-refundable.

 

 

Defective or Damaged Items

 

1. Report issues within 24 hours of receiving the order.
   
2. Provide unboxing video as proof of damage or missing item. Without an unboxing video no claims will be entertained.
   
3. Send video and defect/damage details to +91-9613333222 or thebakingtools1@gmail.com.
   
4. Refund processing within 24 hours.

 

 

Cancellation Process

 

1. Contact +91-9613333222 (WhatsApp) to initiate cancellation.
   
2. If order is dispatched, shipping charges are non-refundable.
   
3. Reject package at delivery; refund process initiated after package return.

 

 

Important Notes

 

• This return policy is subject to change; please check policy at time of purchase.
  
• For queries, contact +91-9613333222 or email thebakingtools1@gmail.com.

 

 

Thank you for shopping with The Baking Tools.com!